Terms and Conditions



Provider and contractual partner for all deliveries, services and offers is KARAMIRA, represented by

Astrid Karamira (CEO); Avenida Antonio Augusto de Aguiar 179; 1050-014 Lisbon

hereinafter referred to as “KARAMIRA” or “we”.

All agreements and offers are based solely on the following conditions in the version valid at the time the contract was concluded. Conflicting conditions of customers only become part of the contract if they are expressly recognized by KARAMIRA.


By submitting the online order form provided on our website, you are submitting a binding offer to us to conclude the contract with you. You place the order by entering all the information during the ordering process and then sending the order form. A contract between you and KARAMIRA is concluded with the order confirmation, in which we confirm the receipt of your offer by email or when we deliver the ordered goods to you.


By placing an order with KARAMIRA, you confirm that you have reached the age of 18. The customer is obliged to ensure that only he himself or persons of legal age authorized by him to accept the delivery of the goods. Upon delivery, our logistics partner is entitled to request proof of age.

If persons under the age of 18 place orders, KARAMIRA hereby withdraws the contract as a precaution. The legal guardians or persons of legal age who are responsible for the minors ordering under false information are liable in accordance with the statutory provisions for all damage arising from the orders made under incorrect information.


You have the right to cancel this contract within fourteen days without giving any reason. If you cancel this contract, we hand back all payments we have received from you, including delivery costs (apart from additional costs that may result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer). For this repayment, we use the same means of payment that you used in the original transaction. The goods must be flawless and unused. You bear the direct costs of returning the goods. To cancel this contract, send us an email to [email protected]

The product must be returned in its original packaging. You are responsible for any damage to the product during return.

4.1 Wine defects and natural cork

We sell natural wines, which can deviate from conventional wines. The aromas may be very unusual for consumers less experienced in drinking natural wines. Smells & aromas like “bread”, “horse stable”, “vinegar” or other notes are possible. Natural wines can also be cloudy. These and others are characteristics that are part of natural wines and are not a reason for us to refund them. Natural cork is a natural material and therefore variations in quality are possible. We cannot be held responsible for any damage caused by cork taste. All sales of wines on this website are final and wines that have been opened cannot be returned.


The prices shown include the statutory sales tax of 23% or 13%. Shipping costs are not included as they depend on the size and weight of the delivery.
Payment to KARAMIRA is possible via credit or debit card. All payments are processed exclusively in EURO.


The contents of this website (including all texts, graphics, illustrations, photos, animations) are subject to copyright. It is not permitted to use them without our written permission.


1) The following limitations of liability do not affect the customer’s claims arising from product liability. Furthermore, the following limitations of liability do not apply to breaches of duty that have led to physical and health damage attributable to us or loss of life, or to grossly negligent or willful breaches of duty. In this regard, only the legal rules and the legal limitations of liability apply.

(2) We are not liable for slightly negligent breach of immaterial contractual obligations that do not concern cardinal obligations or contractual obligations. 


 See Shipping & Delivery


Delivered goods remain our property until they have been fully paid for.


(1) Portuguese law applies to the contractual relationship to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.

(2) The buyer may only offset legally binding or undisputed claims. An assignment of the customer’s claims against KARAMIRA is not permitted.

(4) Should a provision in these general terms and conditions or a provision in the context of other agreements be or become ineffective, the effectiveness of all other provisions or agreements will not be affected.

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